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ORDERS
Buying from TFNY.it is a simple and safe operation. The customer must view the collections, choose the product and order its shipment.
The online store offers clothing and accessories from the best international fashion brands. Thanks to the exclusive service and the unmistakable style of Tiffany Bergamo, shopping will turn into a unique moment. To browse through the proposals, just select a CATEGORY and discover the selection of products of the main Italian and international brands proposed by TFNY boutique. Each product is accompanied by a descriptive card which contains information on the model, price, composition, sizes and colors.
With ADD TO CART, the desired item is placed in a virtual shopping bag that allows you to continue browsing the other pages of the site, awaiting confirmation of the order. At any time it is possible to add new purchases or, with the DELETE ARTICLE function, to exclude those already selected. By clicking on the SHOPPING BAG link, the prices of the individual items purchased and the total amount of the order, still partial and not confirmed, are shown.
Thanks to the WISHLIST functionality it is possible to compose, during shopping, a list of favorite items that will be stored in a reserved space, with the possibility of reviewing them whenever you want. Once the choice has been made, it will be sufficient to insert the selection made directly in the cart.
With SEND ORDER online shopping comes to an end. If you are already a customer of TFNY.it just enter your email and password, and the system will automatically recognize the user. If, on the other hand, it is your first visit to the TFNY.it online store, you need to register on the site (by clicking on the REGISTRATION link), in order to enter the data useful for purchasing and shipping. Once registration is complete, the system will store the information and the Customer will be automatically recognized during subsequent visits. By clicking on the link "MY ACCOUNT" you can change your data at any time.
Once the order has been confirmed, payment is made.
The order will be accepted only when the reference bank authorizes the payment transaction. The acceptance of orders is expected on working days, from Monday to Friday, from 9.00 to 17.30. Orders placed over the weekend will be processed starting from the following Tuesday morning, while those placed during holidays will be processed starting from the first following working day.
PAGAMENTO
TFNY.it offers its customers the possibility to pay by credit card, Paypal system or bank transfer. No other forms of payment are accepted. The financial information of the Customer who purchases on the TFNY.it website (credit card number, credit card expiration date and other personal data) will be processed exclusively by the credit institution in charge of the transaction.
Thanks to a system based on encrypted codes, no one will be able to access personal financial data. The operators of the Tiffanybergamo.com Customer Service are not authorized to obtain information on credit cards and current account numbers of the Customers.
The first order of each new customer must be verified with the bank that issued the credit card. In particular, before debiting the purchase amount on the Customer's credit card, TFNY.it asks its credit institution to verify the transaction with the Customer's bank. This procedure, carried out only on the occasion of the first order by a new customer, could cause a few days of delay in the first shipment.
CREDIT CARD
Visa, Mastercard, American Express and Diners credit cards are accepted on the TFNY.it website.
Once the purchase has been made, the Customer enters the details of their credit card in an electronic banking system protected and managed by Pay Pal which guarantees maximum security on the transaction. If the credit card is covered and the details provided are valid, the Bank authorizes the transaction. In real time, the Customer will receive an email confirming the successful transaction.
The authorized amount, the one requested by the Customer for the purchase, is not immediately charged. This amount remains in the customer's account available to TFNY.it until the day the goods are actually shipped. Tiffanybergamo.com charges the payment made by credit card on the day of shipment of the goods.
Further information can be found on the websites: www.cartasi.it, www.visaitalia.com, www.mastercard.com,home.americanexpress.com, www.dinersclub.it.
PAYPAL
The customer can pay for their purchase through their verified Paypal account. In this case the shipment will not suffer any delay due to the bank verification. TFNY.it accepts only Paypal payments from verified accounts and reserves the right to ship the goods only to the address indicated in the verified Paypal account. Payments sent from unverified Paypal accounts will be canceled.
STRIPE
TFNY.it also accepts credit card payments via Stripe.
By choosing the "bank transfer" payment method, the customer automatically sends an order request to TFNY.it The order request will be confirmed by an e-mail sent by our customer service, containing bank details. The goods will be set aside pending the arrival of the transfer to our bank account. The customer is required to send a copy of the payment by e-mail within 48 hours of receiving the order confirmation.